Of course! Find the Vegan and Vegetarian icons in the meals section. It is also possible to modify certain meals. At the time of the order, mention your dietary restrictions in the box for this purpose.
We deliver to your home or work in Gatineau and Ottawa area including:
Gatineau, Hull, Aylmer, Cantley, Chelsea, L’Ange-Gardien, Masson-Angers, Buckingham, Thurso, Gloucester, Overbrook, Côte-de-Sable, Le Glebe, Westboro, Alta Vista. Contact us if you would like to make sure that we can deliver in your area.
Before choosing your meals, the postal code is requested to ensure that you are in the area served. You will therefore know at this stage if you can receive the delivery.
Sundays and Mondays between 11 AM and 5 PM.
No, simply leave a cooler outside and we will drop your meals inside!
It varies between 5 to 7 days. Find the "best before" date on the package.
The more we can! We truly want to support local businesses and use different ingredients available depending on the season.
Yes. The meals are delivered refrigerated but not frozen. To have a maximum of freshness, put your meals rapidly in the freezer.
Yes, yes and yesss. The ecofriendly boxes and recycled and recyclable. Simply rinse them and put them in the recycle. They can also be frozen and heated in the microwave.
Definitely, you have the choice between a fixed menu and "à la carte". The weekly menu "à la carte" do not require any kind of subscription. One time purchase. The fixed menu is the option to order only one time for the next following weeks. For more information, discover our menu options description.
Please, consult our politics on allergies. However, we do not recommend ordering Nutriva if you have a severe food allergy.
Note that it is possible to receive the order after delivery hours. unfortunately, certain factors influence our delivery times, such as traffic, accidents, detours, weather conditions, etc. For the safety of the deliverers, we do not guarantee an exact time, but we do our best to respect the delivery time range.
It is very important to note that for your order to be processed, you must receive an order confirmation by email. If not, the reasons are probably a mistake in the credit card number, or you may have entered the delivery address in the billing address, which may be different.
In this case, you will see that an amount has been debited from your credit card, but it will be automatically returned as a credit shortly. Automatic reimbursement times vary from a few hours to a day.
The next step would be to verify your information, the exact billing address, the exact name of the card holder and resubmit.
From our side, we receive a notification that a transaction has not been fully completed. If we see that the situation has not been resolved, we will contact you by email.
For more information, contact us!